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Account Manager (Insurance Housing)

National Corporate Housing looking for an experienced Account Manager for our Insurance Housing Division to lease our furnished apartments, complete all stages of the sales process including paperwork, and assist clients as needed. This person must build and maintain positive partnerships with our clients and vendors. The selected person needs to have a professional image, strong communication and customer service skills.
National Corporate Housing is a multi-brand, global leader in providing temporary housing program management for global business travel and corporate relocations. National is one of the largest providers of temporary housing around the globe. Guided by our vision to be the most admired and respected global company to our coworkers, customers, and suppliers, National is sought out by and maintains strong strategic alliances across multiple business industries including, engineering, construction, technology, consulting, insurance, government agencies and government contractors, professional sports and entertainment.
Responsibilities:
Main point of contact for policyholders and insurance adjusters who need temporary housing
Search for temporary housing options for policyholders who are displaced from residence due to damage to home
Handles inbound call volume
Ambassador of brand and customer experience throughout entire process
Coordinate hotel reservations
Educator and facilitator throughout entire placement process
Builds and maintains relationships with clients, outside sales reps, hotels, vendors, and other business contacts
Input and maintain accurate records within company database
Partnership with sales team to provide consistency in service
Document preparation as it pertains to placements of policyholders in accordance to company guidelines and policies
Participation in our after hours, on call, rotation
Other duties as assigned
Requirements:
Proven experience in an inside sales position required and/or experience in apartment leasing, hospitality/hotel is a plus
Must be a fast paced, independent, motivated self-starter with a drive to succeed
Prioritize and multi-task a high volume of customer inquiries in a timely and effective manner
Strong communication and presentation skills
Bachelor's Degree is ideal
Three to Five years of sales experience
Must be able to offer and implement creative solutions in the selling process
Excellent customer service skills
Must have own vehicle, valid driver's license with good/safe driving history
All employees are expected to have knowledge of National's business units and established procedures and compliance rules pertinent to their positions.
Benefits:
Competitive Compensation
Health, Dental and Vision insurance
401K plan
Paid time off
Wellness program
Flexible spending accounts
Fair Labor Standards Act (FLSA): Non-Exempt
Will not provide assistance with relocation costs
National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status



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