Billing - Appeal Specialist

Appeal Specialist
SCHEDULE: Mon - Fri, traditional EST or PST hours
Invitae is expanding our Billing team in the Orange County and San Diego area! This team is responsible for maximizing revenue for the company. This team interacts with health insurers to secure coverage and reimbursement for our patients. As an operational team, we are constantly looking for ways to improve processes and workflows, while maintaining and improving revenue. The result of our work is an innovative, flexible, highly scalable billing operations in a collaborative, fast-paced team environment.
We are seeking to add an Appeal Specialist to our team. The Appeal Specialist is responsible for all aspects of the insurance appeal process. The individual will be expected to provide appropriate support and feedback that ensures continued success in patient and insurance collections.
What you will do:
Prepare appeals and responses to efficiently interact with insurance carriers to obtain payment.
Maintain all Invitae processes and policies to file a high volume of insurance appeals
Identify issues and suggest potential improvements
Collaborate with your team and to develop best practices to ensure we are providing the best service and experience to all customers
Participate in projects that extend beyond your day to day to stretch you to think outside the box.
Who you are:
Be well-versed in the insurance appeal process
Ability to complete a high volume of successful appeal requests
Strong understanding of insurance billing
Exceptional attention to detail and organizational abilities
Outstanding phone communication skills
Have high energy, be a self-starter, great teammate and ready to roll up your sleeves to get things done.
Be flexible and adaptable with a drive to go above and beyond
Enjoys problem-solving in a dynamic, fast paced, team-based and rapidly changing environment
Bachelor's degree
3+ years of healthcare billing experience
Experience using Google Apps, Mac OS X, and CRM applications (i.e. Salesforce)
At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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